1. Acceptance of Terms
By accessing, connecting to or using the SpearSMP Minecraft server (the "Server") and/or the SpearSMP online store (the "Store"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the Server or Store.
These Terms apply to all users of the Server and Store, including players, visitors and customers. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services after changes constitutes your acceptance of the revised Terms.
2. Eligibility
You must own a legitimate Minecraft account (Java or Bedrock Edition) to access the Server. By using the Store, you confirm that you are at least 16 years of age, or that you have obtained verifiable parental or guardian consent to make purchases.
3. Use of the Minecraft Server
Player responsibility
All players are expected to follow the Server rules at all times. The Server rules may be viewed in-game or on our Discord. Violations may result in warnings, temporary bans or permanent bans, at the sole discretion of the SpearSMP staff.
Prohibited conduct
- Using hacked clients, mods or exploits that provide an unfair advantage
- Harassment, hate speech, discrimination or any form of toxic behavior
- Spamming, advertising or promoting other servers or services
- Attempting to exploit bugs, glitches or vulnerabilities
- Impersonating staff members or other players
- Sharing, trading or selling accounts
- Real-money trading of in-game items or currency outside the official Store
Appeals
Players who have been punished may appeal their punishment through our official Discord ticket system.
4. Store & Purchases
Merchant of record
All purchases on the SpearSMP Store are processed by Tebex Limited, who acts as the merchant of record for all transactions. By making a purchase you agree to Tebex's Terms of Service, available at checkout.tebex.io/terms.
Digital products
All products on the Store are digital items, including in-game items, in-game currency and other virtual goods. These products are licensed, not sold, and remain the property of SpearSMP.
Delivery
Purchased items are typically delivered automatically to your in-game account upon completion of payment.
Refund policy
Since all products are digital goods delivered instantly, refunds are generally not provided. Refund requests may be submitted through Tebex Support. Chargebacks filed without first contacting us or Tebex may result in a permanent ban.
Pricing & availability
All prices are displayed in the currency shown on the Store at the time of purchase. We reserve the right to change prices, modify or discontinue products at any time without prior notice.
5. Virtual Items & In-Game Currency
Virtual items and in-game currency purchased through the Store have no real-world monetary value and cannot be exchanged, transferred or redeemed for real currency. We reserve the right to modify, remove or reset virtual items at any time. In the event of a server-wide reset, no refunds will be issued.
6. Limitation of Liability
The Server and Store are provided on an "as is" and "as available" basis. SpearSMP makes no warranties, express or implied, regarding the availability, reliability or performance of the Server or Store. We are not liable for loss of in-game progress, downtime or actions taken by other players.
7. Intellectual Property
All custom content on the Server, including builds, plugins, configurations, game modes, artwork and branding, is the intellectual property of SpearSMP. You may not copy, distribute or reproduce any of this content without explicit written permission.
8. Account Termination
We reserve the right to suspend or permanently ban any player from the Server and/or Store at our sole discretion. Banned players are not entitled to refunds for any purchases made prior to the ban.
9. Disclaimer
SpearSMP is not affiliated with, endorsed by or associated with Mojang Studios, Microsoft Corporation or any of their subsidiaries. "Minecraft" is a trademark of Mojang Studios.
10. Contact
If you have any questions regarding these Terms, please contact us through our official Discord server.